KalSoft
Customer Support
Fields marked with * are mandatory Date :
Company Name : *
Product / Service : *
Name : *
Designation :
Email : *
Phone : *
Fax :
Contact Information :
(Max 100 Characters)
*
Overall Performance
1. To what extent do you think you got the value for your money?
Excellent Good Satisfactory Needs Improvement No Comments
2. How do you feel about customer training provided to you (if applicable)?
Excellent Good Satisfactory Needs Improvement No Comments
Business Development
3. How do you feel about the response obtained from our Business Development Team?
Excellent Good Satisfactory Needs Improvement No Comments
4. To what extent you were kept informed about the progress of the project?
Excellent Good Satisfactory Needs Improvement No Comments
5. How do you feel about the customer service received by you?
Excellent Good Satisfactory Needs Improvement No Comments
Products
6. To what extent our product/s has fulfilled your requirements?
Excellent Good Satisfactory Needs Improvement No Comments
7. How do you feel about the overall performance of the Product/s obtained as compared
to that of others?
Excellent Good Satisfactory Needs Improvement No Comments
8. How would you rate the ease-of-use of our Product?
Excellent Good Satisfactory Needs Improvement No Comments
Services
9. How do you feel about the overall performance of the service/s obtained?
Excellent Good Satisfactory Needs Improvement No Comments
10. How do you feel about timely delivery of Service/s Deliverables?
Excellent Good Satisfactory Needs Improvement No Comments
References
11. How did you know about KalSoft?
Friends/Colleagues Past Experience Newspapers Magazines Internet
Others, please specify
12. How are the chances of referring us to others?
Excellent Good Satisfactory Fair
13. Do wish to give your feedback periodically?
Yes No
14. If yes, then how often?
Monthly Quarterly Biannually Annually
Suggestions/Comment for Improvement
Suggestions/Comment :
(Max 500 Characters)

 
 
Our Values
Our Mission
To contribute significantly to the success of our customer organizations by developing innovative solutions and products that enhance business agility enabling them to outperform their competition, overcome their challenges and effectively utilize opportunities to excel and grow.
 
Our Vision
To establish KalSoft as the recognized leader in the IT solutions arena globally with a strong presence close to our customers in Europe, Middle East and Africa so that we are able to not only meet but exceed their expectations. KalSoft also aspires to be the IT company which has the capacity to attract the most talented and motivated young professionals who have both the skills and the drive to excel and provide them with a platform and all the tools and technologies to bring innovative ideas to life.
 
 

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