KalSoft provide wide range of support services that caters to client’s requirement / complaint or enhancements after the deployment of the projects so as to ensure complete client satisfaction.

Enterprise Support

KalSoft Enterprise Support Services offers solutions to technical challenges faced by our enterprise customers by assisting in managing systems and providing solutions. KalSoft has a full fledge support department with Help Desk facility that is accessible online, through phone and via email. The department caters to all types of client queries, collaborates and communicates with respective technical teams and tracks & monitors the progress. In addition, the department is responsible for contracts related to support, Service Level Agreement and their validities.

Post implementation Support

KalSoft offers software application support services that warrants our solutions and services along with their related components. Support customers enjoy a host of service offerings from content management software post-implementation maintenance, to ongoing training, to completely outsourced production support.

Network Support

KalSoft also provides support to any organization pertaining to infrastructure maintenance and network resolution. KalSoft deploy highly trained, experienced and certified professionals deploy Microsoft tools and technologies to ensure network efficiency and robust infrastructure.