Client: Bank Muscat
Project:Portal & Collaboration (SharePoint)
Industry:Financial/Banking
Technology:Microsoft SharePoint Server 2007, Microsoft SharePoint 2010.

Client Overview
BankMuscat (SAOG) is the leading financial services provider in Oman with a strong presence in Corporate Banking, Retail Banking, Investment Banking, Treasury, Private Banking and Asset Management. Firmly positioned to exceed one million satisfied customers in 2010, the Bank has the largest network of 129 branches, 386 ATMs, 131 CDMs and 4500 PoS terminals. The international operations of Bank Muscat consists of direct branch presence in Riyadh (Saudi Arabia), Kuwait and a Representative Office in Dubai (UAE).

Problem Faced

Bank Muscat was using SharePoint 2003 as an Intranet Portal Solution initially. Later wards a need arise when Bank Muscat started facing problems due to the limitations in SharePoint 2003, due to which business users were not properly getting the benefits of the Intranet Portal Solution. Therefore main hunt for Bank Muscat begin from there. In Parallel, Bank Muscat was also looking for a dynamic Content Management System based Corporate Website which can easily run within their environment from integration point of view.

Implemented Solution
KalSoft after thoroughly analyzing Bank Muscat core need introduced SharePoint 2007 as a complete Intranet Portal solution to Bank Muscat. KalSoft presented idea/plan of SharePoint 2007 as the Internet Website Portal for Bank Muscat and successfully implemented the entire Corporate Website of Bank Muscat with fully customized look and feel.

As a second phase of Intranet Portal expansion at Bank Muscat, KalSoft brain stormed with the IT and Business users of Bank Muscat and introduced the new features and power of SharePoint 2010. Analyzing the business benefits of the SharePoint 2010, Bank Muscat upgraded their Intranet Portal from SharePoint 2007 to SharePoint 2010 on High Available Clustered architecture.

Bank Muscat is now benefiting from the new and advanced features of SharePoint 2010. The solution is being used by 25 departments of Bank Muscat corporate wide and in all the branches of Bank Muscat throughout the country

Benefits provided

1. Provides a simple, familiar, and consistent user experience
2. Boosts employee productivity by simplifying everyday business activities
3. Helps meet regulatory requirements through comprehensive control over content
4. Effectively manages and repurposes content to gain increased business value
5. Simplifies organization-wide access to both structured and unstructured information across disparate systems
6. Connects people with information and expertise
7. Accelerates shared business processes across organizational boundaries
8. Shares business data without divulging sensitive information
9. Enables people to make better-informed decisions by presenting business-critical information in one central location
10. Provides a single, integrated platform to manage intranet applications across the enterprise
11. Provides integration with Microsoft Exchange server and complete integration with MS Office products such as Word, Excel etc
12. Provides a uniform, consistent and easy to use interface that enables users to find correct information easily and rapidly