KalSoft
Microsoft Partner of the Year 2010
Success Stories
Botswana Telecommunication Corporation

Client: Government of Botswana–Botswana
Telecommunication Corporation (Botswana)
Project: Document Management and Work Flow System
Industry: Telecommunications
Technology: SMARTWORKS, Share Point Portal Server 2003, K2.Net Workflows, MS Navision, MS Rights Management Server

Client Overview
Botswana Telecommunications Corporation (BTC) was established in 1980 to provide, develop, operate and manage Botswana’s national and international telecommunications services. BTC is the government owned fixed line operator in Botswana and a premier organization in the Africa region. It is the only fixed line operator in the country, and until recently operated the only international gateway in and out of Botswana. The BTC backbone is composed of an all-digital microwave and fiber optic system with digital exchanges at the main center providing a high quality service.

Problems Faced
The processes carried at BTC were carried out manually and thus required and an upgrade to a fully automated system that would cater to the organization having more than 1000 employees. Since all processes were manual, proper training was needed to educate the employees regarding the new system. KalSoft applied the “Train the Trainers” methodology to overcome this challenge. KalSoft consultants trained the heads of each department who then trained their sub ordinates resulting in more collaborative, dynamic and competent work force.

Implemented Solution
The solution comprising Document Management and Workflow System provided entirely new system to the employees. KalSoft introduced the SharePoint Portal Server 2003 along with K2.Net Workflows, MS Navision, MS Rights Management Server and SMARTWORKS. These applications catered to the creation of the Record Management System as well as all BTC documents, procedures and policies. It was integrated with other BTC data sources like MS Navision etc. Along with this the solution provided support approval routing and comprehensive workflows, along with features like soft copy reports, setting up retention periods of different documents, deleting files and archiving deleted files.

Benefits Provided to BTC
  1. Increased productivity
  2. Streamlined business processes
  3. Provided a cost-effective, collaborative workflow environment
  4. Enabled users to complete projects successfully, quickly and on time
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Over Success

Our Success Stories entail the achievements that we have had providing a summary to the readers how each project was approached professionally based on the vast experience and proficiency of the KalSoft team in their respective domain and how the solutions provided by the consultants help the clients in achieving strategic business objectives.

Each accomplishment had a success and in-turn each success a story as to how it magnanimously was achieved. With the establishment of a credible name in the local and international Market KalSoft has due to its ever growing client base and repeat orders has decided to launch the first ever success stories page. This page has been developed and compiled keeping in view the latest technology trends and emerging business domains.

KalSoft continuously strives to serve its customers in the best possible way. With this initiative we wish to share our experiences and knowledge with you.

 
 
 
 
 
 
 
 
 
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